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Medical Social Worker

Healthcare

Provide individuals, families, and groups with the psychosocial support needed to cope with chronic, acute, or terminal illnesses. Services include advising family caregivers. Provide patients with information and counseling, and make referrals for other services. May also provide case and care management or interventions designed to promote health, prevent disease, and address barriers to access to healthcare.

Allied Health

Picture the job

Where you'd usually workA counselling room

  • Mostly indoors
  • Sitting for most of the day
  • Dealing with customers or the public
  • Regular working hours

An illustration of a typical workplace, not a photo. The work-style notes come from US O*NET data, so read them as a guide.

In Malaysia

In Malaysia this is mainly a Ministry of Health post. The Medical Social Work units in government hospitals help patients with financial aid, family problems and discharge planning. The role began in 1952 as the 'Lady Almoner' and got its current name, Pegawai Kerja Sosial Perubatan, in 2002. Units are usually small, with S41 officers supported by S29 assistants.

How people get into it here
SPM → STPM/Matriculation/Foundation → Bachelor's (Hons) in Social Work or a related social science → apply to SPA for Pegawai Kerja Sosial Perubatan with the Ministry of Health (MOH).

Sources:hkl.moh.gov.mysites.google.comdocs.jpa.gov.myspa.gov.my

Pay in Malaysia

We don't have a sourced Malaysian salary range for this job yet, and we'd rather show nothing than a number we can't stand behind.

Where to check:

  • JobStreet and Hiredly job ads for this title
  • DOSM Salaries & Wages Survey
  • SSPA scheme tables, if you're aiming for a government post
See pay for a related career: School / Career Counsellor

How far is this from you?

Roughly how much preparation this job usually takes. In Malaysia your UPU route and the programme's syarat still decide entry, so treat this as a guide, not a gate.

  1. 1

    Entry straight after SPM

  2. 2

    SPM + sijil / short TVET course

  3. 3

    Diploma / TVET (sijil–diploma)

  4. 4

    Degree (ijazah sarjana muda)

  5. Typical entry

    Postgrad (sarjana / PhD) or professional route

Typical educationMaster's degree

Quick answers

How do you become a Medical Social Worker in Malaysia?

SPM → STPM/Matriculation/Foundation → Bachelor's (Hons) in Social Work or a related social science → apply to SPA for Pegawai Kerja Sosial Perubatan with the Ministry of Health (MOH).

What should I study to become a Medical Social Worker?

Related fields of study: Allied Health. SPM subjects that help most: Biology, Sports Science, English and Islamic / Moral Studies.

How much does a Medical Social Worker earn in Malaysia?

We don't yet have a Malaysian source we can cite for Medical Social Worker pay, so we show no figure.

What you'd do all day

The tasks that matter most in this job, most important first.

  1. 1Advocate for clients or patients to resolve crises.
  2. 2Educate clients about end-of-life symptoms and options to assist them in making informed decisions.
  3. 3Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs.
  4. 4Investigate child abuse or neglect cases and take authorized protective action when necessary.
  5. 5Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education.
  6. 6Utilize consultation data and social work experience to plan and coordinate client or patient care and rehabilitation, following through to ensure service efficacy.
  7. 7Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan.
  8. 8Identify environmental impediments to client or patient progress through interviews and review of patient records.
  9. 9Counsel clients and patients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life.
  10. 10Plan discharge from care facility to home or other care facility.
  11. 11Organize support groups or counsel family members to assist them in understanding, dealing with, and supporting the client or patient.
  12. 12Modify treatment plans to comply with changes in clients' status.
  13. 13Supervise and direct other workers providing services to clients or patients.
  14. 14Oversee Medicaid- and Medicare-related paperwork and recordkeeping in hospitals.
  15. 15Plan and conduct programs to combat social problems, prevent substance abuse, or improve community health and counseling services.
  16. 16Develop or advise on social policy and assist in community development.
  17. 17Conduct social research to advance knowledge in the social work field.

Also known as

What this job is called on JobStreet, LinkedIn and in job ads. Search these too.

  • LCSW
  • LISW
  • LMSW
  • LICSW
  • C-SWHC
  • Caseworker
  • Case Worker
  • Case Manager
  • Social Worker
  • Client Advocate

Subjects that matter here

The SPM subjects worth your effort for this career, with the reason for each.

BiologyDraws directly on Therapy and Counseling — a top knowledge area for this role (O*NET).
Sports ScienceDraws directly on Therapy and Counseling — a top knowledge area for this role (O*NET).
EnglishDraws directly on English Language — a top knowledge area for this role (O*NET).
Islamic / Moral StudiesDraws directly on Philosophy and Theology — a top knowledge area for this role (O*NET).
BusinessDraws directly on Administrative — a top knowledge area for this role (O*NET).

What you'd need to know

The subject areas this job leans on most, and the SPM subjects that build them.

  • Psychology98%
  • Therapy and Counseling95%

    BiologySports Science

  • Sociology and Anthropology87%
  • English Language87%

    English

  • Customer and Personal Service79%
  • Education and Training70%

Tools you'd use

Software and equipment that show up in this job, worth learning early.

What the work feels like

Day-to-day working conditions, so you can tell whether the job suits how you like to work.

  • Face-to-face discussionsEvery day
  • Contact with other peopleConstant contact
  • Dealing with customers or the publicVery high
  • Leading or coordinating othersHigh
  • Handling conflict situationsOften
  • Indoors, air-conditionedEvery day
  • Outdoors, in all weatherAlmost never
  • Noisy environmentOften

Where this job is heading

Newer tasks O*NET has flagged for this occupation, a hint at how the role is changing.

  • Conduct psychological assessment of clients.

AI and demand for this job

A few real, dated data points, not a single score. AI making some tasks faster usually means a job changes, not that it disappears.

19%

Share of everyday tasks today's AI can already help with (2023)

This estimate is from 2023, already out of date, since AI moves fast. Treat it as a rough, aging starting point, not the current picture.

Growing role in the US

US Bureau of Labor Statistics data, not Malaysian. Shown because it's the only forward-looking demand estimate we have for this job.

What beginner adverts asked for

We read 20 internship and fresh-graduate adverts in related fields (August 2026). A small sample from one job site, not every vacancy.

9 of 20 were internships

Allowance or pay, when stated

RM800 – RM2,000

16 of 20 adverts printed an amount: usually between RM800 and RM2,000 a month. Many print none.

Languages named

Bahasa Malaysia, Mandarin

An empty line means the adverts did not say, not that employers have no requirement. Check each employer's own advert before you plan around it.

Related careers

If this interests you, these are worth a look too.

About this information

This describes what the job involves. Pay, demand and entry routes differ in Malaysia, so check the Pathways and Programmes pages for local requirements.

O*NET occupation: Healthcare Social Workers

Job responsibilities, knowledge areas and work context from O*NET 30.3, US Department of Labor, used under CC BY 4.0. onetcenter.org