Skip to main content

Travel Consultant

Hospitality & Tourism

Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.

You can enter this career straight after SPM. A degree is optional, not required.

Hospitality & Tourism

What you'd do all day

The tasks that matter most in this job, most important first.

  1. 1Collect payment for transportation and accommodations from customer.
  2. 2Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
  3. 3Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
  4. 4Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
  5. 5Record and maintain information on clients, vendors, and travel packages.
  6. 6Book transportation and hotel reservations, using computer or telephone.
  7. 7Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
  8. 8Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.

Also known as

What this job is called on JobStreet, LinkedIn and in job ads. Search these too.

  • Tour Agent
  • Beach Expert
  • Travel Agent
  • Booking Agent
  • Travel Agents
  • Tour Counselor
  • Travel Planner
  • Tour Coordinator
  • Travel Counselor
  • Vacation Planner

How far is this from you?

Roughly how much preparation this job usually takes. In Malaysia your UPU route and the programme's syarat still decide entry, so treat this as a guide, not a gate.

  1. 1

    Entry straight after SPM

  2. 2

    SPM + sijil / short TVET course

  3. Typical entry

    Diploma / TVET (sijil–diploma)

  4. 4

    Degree (ijazah sarjana muda)

  5. 5

    Postgrad (sarjana / PhD) or professional route

Typical educationAssociate's degree

Subjects that matter here

The SPM subjects worth your effort for this career, with the reason for each.

EnglishDraws directly on English Language — a top knowledge area for this role (O*NET).
BusinessDraws directly on Sales and Marketing — a top knowledge area for this role (O*NET).
EconomicsDraws directly on Sales and Marketing — a top knowledge area for this role (O*NET).
GeographyDraws directly on Geography — a top knowledge area for this role (O*NET).
Computer Science / ICTDraws directly on Computers and Electronics — a top knowledge area for this role (O*NET).

What you'd need to know

The subject areas this job leans on most, and the SPM subjects that build them.

  • Customer and Personal Service85%
  • English Language79%

    English

  • Sales and Marketing78%

    BusinessEconomics

  • Geography69%

    Geography

  • Computers and Electronics67%

    Computer Science / ICTElectrical & Electronic Eng. Studies

  • Telecommunications63%

    Electrical & Electronic Eng. StudiesComputer Science / ICT

Tools you'd use

Software and equipment that show up in this job, worth learning early.

Where to learn these, free

Scholarships & funding

What the work feels like

Day-to-day working conditions, so you can tell whether the job suits how you like to work.

  • Face-to-face discussionsEvery day
  • Contact with other peopleConstant contact
  • Dealing with customers or the publicVery high
  • Leading or coordinating othersA little
  • Indoors, air-conditionedAlmost never
  • Outdoors, in all weatherAlmost never
  • Noisy environmentAlmost never
  • Time spent sittingAlmost all the time

AI and demand for this job

A few real, dated data points — not a single score. AI making some tasks faster usually means a job changes, not that it disappears.

25%

Share of everyday tasks today's AI can already help with (2023)

This estimate is from 2023 — already out of date, since AI moves fast. Treat it as a rough, aging starting point, not the current picture.

Pay in Malaysia

We don't have a sourced Malaysian salary range for this job yet, and we'd rather show nothing than a number we can't stand behind.

Where to check:

  • JobStreet and Hiredly job ads for this title
  • DOSM Salaries & Wages Survey
  • SSPA scheme tables, if you're aiming for a government post
See pay for a related career: Insurance Agent / Financial Planner

Check what you may qualify for

Enter your SPM grades and see which routes and programmes you may qualify for. An estimate to plan with, not an offer.

Check my eligibility Not sure yet? Take the quiz

How to get here

Post-SPM pathways with programmes in this career's fields. Tap one to see real programmes and entry requirements.

Asasi / Foundation

One-year runway into a specific university: public via UPU or private direct entry.

12 months

Diploma

Skill-first qualification. Work after, or enter degree Year 2. Polytechnics keep it affordable.

2.5–3 years

Related careers

If this interests you, these are worth a look too.

About this information

This describes what the job involves. Pay, demand and entry routes differ in Malaysia, so check the Pathways and Programmes pages for local requirements.

O*NET occupation: Travel Agents

Job responsibilities, knowledge areas and work context from O*NET 30.3, US Department of Labor, used under CC BY 4.0. onetcenter.org

Programmes that lead here

Programmes from the official UPU (KPT) and MQA catalogues whose field of study typically leads to this career. Matched by field, not a job guarantee.

Public universities (UPU)

Private institutions (MQA-accredited)

Search the programme catalogue