Your route to Airline Ground Staff (Passenger Service / Ramp Agent)
The whole way from school to the job, then what each way of taking it costs. Every figure links to where it came from.
Add your form, results and a few preferences and this route shows where you are on it, how your grades compare and which programmes fit. Update your answers
A general route, built from this career's own entry route and figures that apply to most courses. Public tuition is the published fee for the career's field; private and overseas tuition are left out.
The steps
- 1Now
SPM
- 2Training
for passenger service, a credit (or at least C) in English, and Bahasa Melayu for some handlers; for ramp agent, an SPM pass and a Class D driving licence
- 3After SPM
attend a ground handler's walk-in interview
- 4After SPM
in-house training and airport pass
- 5After SPM
shift work at KLIA, Penang, KK, Kuching or other airports, with promotion to supervisor or duty manager.
- 6Career
Airline Ground Staff (Passenger Service / Ramp Agent)
- The steps above are this career's researched entry route.Source: posaviation.com.my ↗
- Also used for this route.Source: betteraviationjobs.com ↗
- Also used for this route.Source: groundteamred.com ↗
Programmes on your route
Finding programmes…
Local public, local private or overseas
A certificate or diploma at a public institution straight after SPM, then work. A degree can come later.
Degreemate's sum of the sourced figures below, not a quote from any institution. Fees change each year.
Includes an older figure. Check it with the institution.
What goes into it
- Polytechnic or community college feesRM905 – RM1,570
RM200 a semester at polytechnics and community colleges: a 2-year community college certificate (4 semesters, plus one college's RM105 one-off charge) to a 6-semester polytechnic diploma (plus one polytechnic's RM300 first-semester and RM35 later charges). Each college sets its own one-off charges.
Source: Politeknik Sultan Salahuddin Abdul Aziz Shah, registration guide, Sesi II 2025/2026 (2 Jan 2026) · confirm ↗Source: Kolej Komuniti Sabak Bernam, new student guide, Sesi II 2025/2026 (Nov 2025) · confirm ↗Source: Politeknik Kota Bharu, how long a diploma takes · confirm ↗Source: Kolej Komuniti Rompin, full-time courses FAQ · confirm ↗ - Food, transport and daily costsRM29,000 – RM59,000
UPM's estimate of USD300 to USD400 a month, excluding accommodation, about RM1,226 to RM1,635 at Bank Negara's 5 Oct 2026 rate, × 24 to 36 months (two years for a certificate, three for a diploma). It is written for international students; no Malaysian body publishes a local-student figure, and a student eating at a hostel cafeteria may spend less.
Source: UPM, Estimated study and living cost (30 Sep 2024) ↗Source: Bank Negara Malaysia, exchange rates (12:00, middle rate) (5 Oct 2026) ↗
Not included: hostel, which each polytechnic and college sets, and tools or uniforms a course asks for.
Entry requirements to plan for
- Polytechnic and community college places are applied for through the official intake portal.Source: JPPKK, polytechnic and community college intake ↗
Scholarships and sponsors to check
Leads to check, not offers. Intakes and eligibility change each year.
- PTPTN lends for diploma and degree study at public and private institutions; the amount depends on the course and family income.Source: PTPTN, Pinjaman Pendidikan (retrieved 5 Oct 2026) ↗
Before you decide
- JTM institutes (ILP, ADTEC, JMTI) charge no tuition for certificates unless you are sponsored, and RM3,000 a year for diplomas; other registration-day charges are about RM650 to RM700.Source: Jabatan Tenaga Manusia, admission guide (retrieved 9 Oct 2026) ↗
- Check that a programme is accredited on MQA's register, and recognised by the career's registering body where there is one, before you enrol.Source: MQA, Malaysian Qualifications Register ↗
If this route doesn't fit
Figures reviewed 7 Oct 2026.