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Bank Teller

Finance

Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.

You can enter this career straight after SPM. A degree is optional, not required.

Finance

Picture the job

Where you'd usually workA service counter

  • Mostly indoors
  • Dealing with customers or the public
  • Regular working hours

An illustration of a typical workplace, not a photo. The work-style notes come from US O*NET data, so read them as a guide.

Pay in Malaysia

We don't have a sourced Malaysian salary range for this job yet, and we'd rather show nothing than a number we can't stand behind.

Where to check:

  • JobStreet and Hiredly job ads for this title
  • DOSM Salaries & Wages Survey
  • SSPA scheme tables, if you're aiming for a government post

How far is this from you?

Roughly how much preparation this job usually takes. In Malaysia your UPU route and the programme's syarat still decide entry, so treat this as a guide, not a gate.

  1. 1

    Entry straight after SPM

  2. Typical entry

    SPM + sijil / short TVET course

  3. 3

    Diploma / TVET (sijil–diploma)

  4. 4

    Degree (ijazah sarjana muda)

  5. 5

    Postgrad (sarjana / PhD) or professional route

Typical educationHigh school diploma

Quick answers

How do you become a Bank Teller in Malaysia?

Routes after SPM that lead here include Asasi / Foundation and Diploma.

Can I become a Bank Teller straight after SPM?

Yes. This career can be started with a certificate, diploma or TVET training straight after SPM, without a degree.

What should I study to become a Bank Teller?

Related fields of study: Finance. SPM subjects that help most: English, Additional Mathematics, Mathematics and Principles of Accounting.

How much does a Bank Teller earn in Malaysia?

We don't yet have a Malaysian source we can cite for Bank Teller pay, so we show no figure.

What you'd do all day

The tasks that matter most in this job, most important first.

  1. 1Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
  2. 2Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  3. 3Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  4. 4Monitor bank vaults to ensure cash balances are correct.
  5. 5Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  6. 6Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  7. 7Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
  8. 8Prepare and verify cashier's checks.
  9. 9Resolve problems or discrepancies concerning customers' accounts.
  10. 10Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  11. 11Answer telephones and assist customers with their questions.
  12. 12Count, verify, and post armored car deposits.
  13. 13Identify transaction mistakes when debits and credits do not balance.
  14. 14Carry out special services for customers, such as ordering bank cards and checks.
  15. 15Sort and file deposit slips and checks.
  16. 16Receive and count daily inventories of cash, drafts, and travelers' checks.
  17. 17Order a supply of cash to meet daily needs.
  18. 18Arrange monies received in cash boxes and coin dispensers according to denomination.
  19. 19Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
  20. 20Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  21. 21Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
  22. 22Perform clerical tasks, such as typing, filing, and microfilm photography.
  23. 23Compute financial fees, interest, and service charges.
  24. 24Process and maintain records of customer loans.
  25. 25Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
  26. 26Issue checks to bond owners in settlement of transactions.
  27. 27Quote unit exchange rates, following daily international rate sheets or computer displays.
  28. 28Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.

Also known as

What this job is called on JobStreet, LinkedIn and in job ads. Search these too.

  • CSA
  • FSR
  • Banker
  • Teller
  • Cashier
  • Tellers
  • Bank Teller
  • Loan Teller
  • Mail Teller
  • Note Teller

Subjects that matter here

The SPM subjects worth your effort for this career, with the reason for each.

EnglishDraws directly on English Language — a top knowledge area for this role (O*NET).
Additional MathematicsDraws directly on Mathematics — a top knowledge area for this role (O*NET).
MathematicsDraws directly on Mathematics — a top knowledge area for this role (O*NET).
Principles of AccountingDraws directly on Economics and Accounting — a top knowledge area for this role (O*NET).
EconomicsDraws directly on Economics and Accounting — a top knowledge area for this role (O*NET).

What you'd need to know

The subject areas this job leans on most, and the SPM subjects that build them.

  • Customer and Personal Service78%
  • English Language73%

    English

  • Mathematics69%

    Additional MathematicsMathematics

  • Economics and Accounting62%

    Principles of AccountingEconomics

  • Public Safety and Security60%
  • Administration and Management58%

    BusinessEconomics

Tools you'd use

Software and equipment that show up in this job, worth learning early.

Where to learn these, free

Scholarships & funding

What the work feels like

Day-to-day working conditions, so you can tell whether the job suits how you like to work.

  • Face-to-face discussionsEvery day
  • Contact with other peopleConstant contact
  • Dealing with customers or the publicVery high
  • Leading or coordinating othersVery high
  • Handling conflict situationsOften
  • Indoors, air-conditionedEvery day
  • Outdoors, in all weatherAlmost never
  • Noisy environmentAlmost never

AI and demand for this job

A few real, dated data points, not a single score. AI making some tasks faster usually means a job changes, not that it disappears.

23%

Share of everyday tasks today's AI can already help with (2023)

This estimate is from 2023, already out of date, since AI moves fast. Treat it as a rough, aging starting point, not the current picture.

What beginner adverts asked for

We read 8 internship and fresh-graduate adverts in related fields (August 2026). A small sample from one job site, not every vacancy.

8 of 8 were internships

Allowance or pay, when stated

RM1,075 – RM1,465

4 of 8 adverts printed an amount: usually between RM1,075 and RM1,465 a month. Many print none.

Minimum CGPA asked

3.00 to 3.50

Stated in 2 adverts. Others did not state one.

SPM results asked

up to 5 As

1 advert asked for A grades at SPM, so some doors are partly decided before university.

Languages named

Mandarin

An empty line means the adverts did not say, not that employers have no requirement. Check each employer's own advert before you plan around it.

Related careers

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About this information

This describes what the job involves. Pay, demand and entry routes differ in Malaysia, so check the Pathways and Programmes pages for local requirements.

O*NET occupation: Tellers

Job responsibilities, knowledge areas and work context from O*NET 30.3, US Department of Labor, used under CC BY 4.0. onetcenter.org